Help

How do I register with fonebackup?

Download fonebackup from www.fonebackup.com/d. Start fonebackup, select 'Option'from the 'Main Menu' screen, choose 'Registration', enter the Mandatory Fields and choose 'Register' in 'Options'. You will recieve a sms with your password. You can also Register by selecting Login on 'Main Menu' screen and choose Register from the Options. You can change your password after you have loggedin, from 'Profile' on the 'Main Menu'.

I have forgoten my Password. What do i do?

If you happen to forget your password, steps to be followed are as follows:
via Application
Step 1 -Open your fonebackup application on the phone.
Step 2 -On the 'Main Menu' choose Login and select 'Forget Password' from the Options.
Step 3 -Enter your phone number and select submit in the menu.
Step 4 -It will ask you for a notification for receiving the password via the SMS.
selecting yes you will receive an SMS with your new password.

How do I Backup my Phonebook?

Backup phonebook allows you to save your contacts from the phone to the fonebackupserver.To view your contacts on server log in to www.fonebackup.com

How do I download my saved Phonebook?

To download saved phonebook, there are 2 options.
1.All - This will get all the contacts from server to the phone.
2. SMART - This will get only those contacts that are present on the server and not on phone.

Can I backup my Multimedia files?

You can backup Multimedia files to the fonebackup server and view them online at www.fonebackup.com. fonebackupallows Multimedia files like mp3's, pictures, word files, videos or any other in your mobile phone.The saved Multimedia files can be downloaded to your mobile phone.

What is Search Phonebook?

Search Phonebook allows you to search contacts from your uploaded contacts or the contacts on your mobile phone based on Name, Job Title, Organisation, Note, Email, URL or on all.

What is Shared Contacts?

Shared Contacts enables you to view contacts shared by other fonebackup members. To share a contact, from the mobile application search the contacts on server and use the Share option.

What features are Compatible on my mobile phone?

To know the Features that are Compatible with your mobile phone, select 'Option' on the 'Main Menu' and choose 'Compatibility'.The list of Compatible features for your mobile phone will be automatically listed.

While sign in from Sony Ericsson mobile phone the application shows signing in massage doesnot proceed further?

Step 1 - Ensure your GPRS connection is activated.

Step 2 - Do Following settings

Menu > Settings > Connectivity > Internet Settings > Internet Profile and select profile.

Settings Connectivity Internet Settings

Internet Profiles

I get "Subscribe to packet data' prompt when I try to access server from my Series 40 phone like Nokia 5310,Nokia 3500,Nokia 2630 etc. How do I solve this?

To solve it:

Step 1 - Ensure your GPRS connection is activated.

Step 2 - Install nokia provision file according to your service provider and do following setting Under Menu > Settings > Configuration > Default config Settings select nokia provision file and select Act def in all apps.

Menu Settings Configuration

DefaultConfigSettings NokiaProvisionFile Select Act.def.

Following are the Nokia provision files for Indian users:

Nokia proxy for Airtel Nokia proxy for Vodafone

Nokia proxy for BPL / Loop Mobile Nokia proxy for CellOne

Following are the Nokia provision files for Other than Indian users:

Argentina
Canada
Germany
 
Greece
Hungary
Ireland
 
Lebanon
Romania
Slovenia
 
UK
Uruguay
USA

OR

Goto your nearest Operator/Phone gallery and ask for the correct setting for your phone


FAQ's

What is fonebackup?

fonebackup is a software that runs on the mobile phone and helps you backup the contacts and content from the phone to our web portal http://www.fonebackup.com.

Is my data safe?

Your data is completely safe and protected by your username and password. Only you will be able to access your data either from your phone or web and it will be strictly based on authentication.

What do I require to use fonebackup?

You require a compatible mobile phone which can connect to internet.

What phones are compatible?

fonebackup runs on most modern phones. The best way to find out is by downloading fonebackup from www.fonebackup.com/d.On the home screen click ;on options and from options select Compatibility test. Compatibility test will tell you which of the features can you use. Alternately we have published a list of phone on the site. You can check if your phone is one of them.You can also writeto us mentioning your phone model...

What type of internet connectivity is required on the phone?

fonebackup needs some way to connect to the internet. For your phone to connect to the internet you need to activate a data plan from your service provider. fonebackup is not dependent* on the type of connectivity and works with all type of connections WAP/GPRS/3G/Wi-Fi all it needs is access to the domain fonebackup.com from your phone. Besides GSM it also works on CDMA network provided your provider allows access to via the internet to fonebackup.com. Certain phones require to have a non-WAP based connection in order to allow fonebackup to access the internet.

How do I register with fonebackup?

Download fonebackup from www.fonebackup.com/d. Start fonebackup, select 'Option' from the Home screen, choose 'Registration', enter the Mandatory Fields and choose 'Register' in 'Options'. You will recieve a sms with password. You can your change your password after you have loggedin, from 'Profile' on the Home screen.

Which countries and provider are supported?

fonebackup is independent of country and the provider you are using. As long as you have a compatible phone which can connect to the internet you can use fonebackup.

How much will it cost me in terms of data transfer?

The data transfer cost varies based on your provider. You may want to check with your provider in terms of how your data plan is charged.

Can I use fonebackup from some else's phone?

Yes you can. fonebackup is based on your login authentication. If you login from a different phone with your login credentials fonebackup will give you access to your data on the server and treat the data on the existing phone as your own data. So if you retrieve your contacts and messages these will be stored on the phone from which you are logged in from. If you backup your contacts the contacts from the phone from which you are logged in will be backed up within your account. We would advice you to use only the Call and Search feature only when you are using fonebackup from someone elses phone.

My phone has been lost / stolen. What do I do?

If your phone is lost and you still retain your old number then all you need to do is download fonebackup on your new phone and use it as you were using it earlier. Your existing login credentials will work and you do not need to new registration

I have a new number. What do I do?

You can continue to use your old login credentials even with your new number. But all intimations will continue to go to your old number and hence it is recommended you change your number.

How do I configure application internet settings for Nokia Series 40 phones?

These include phones 6270, 6085,3500 etc.

Step 1 -In the Menu go into Settings > Configuration -> Default config. settings.
Here you will see a list of Access Points configured on the phone.

Step 2 -Highlight any of the active Access Points. Under 'Options' select 'Set as default'.

 Step 3 - Under Settings -> Configuration now you would see the Access Point selected
 
 Step 4 -Now under Settings -> Configuration select 'Activ. default in all app.'.